Legal Team Support | Dispute Resolution & Personal Injury Teams

Main responsibilities

To provide secretarial and administrative support to the Legal Advisers within the team, which will include:

  • Deal with all new enquiries by phone, email or face to face.
  • To receive and sort incoming post and deal with all returned client paperwork such as client care paperwork, monies on account and ID.
  • Preparation and sending out of ‘pre-pack’s to clients.
  • Client care and due diligence including conflict checks, credit safe and ID checks, bankruptcy searches, preparation of client care letters and preparing synopsis sheets for signature.
  • Dictation, document production and collating enclosures.
  • Opening of files and associated administrative tasks.
  • General administration of documents including scanning and photocopying as required.
  • To file correspondence and other relevant documents within client files (both hard and soft copy).
  • File closing and archiving in line with the firm’s procedures.


  • Good standard of education with a minimum of 5 GCSE’s at grade C or above in Maths and English (or equivalent).


  • Minimum of 12 months experience in a Legal Secretarial/administration/support role.
  • Experience of using Microsoft Outlook for diary management and to book appointments and meetings as requested.

Skills and Capabilities

  • Excellent organisational skills.
  • High level of numeracy.
  • Ability to prioritise workload within a busy and environment.
  • Accuracy and a very high standard of attention to detail.
  • Excellent communication skills (both written and oral).
  • Excellent time management skills and the ability to prioritise and deal with multiple tasks effectively.
  • Team oriented and collaborative with a flexible, can-do attitude.
  • Ability to produce clear and well-presented paperwork.
  • Sound IT skills and working knowledge of Microsoft packages – Outlook, Word and Excel in particular.


Shrewsbury office

How to apply

To apply for this role, please send an email to Please include a cover letter and CV in your application.

Contact Us

Get in touch with us using the form and one of our team will respond to you promptly. You can also contact us by email or telephone if you prefer.

01743 248545

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    Considering you had to step in & take up our file at short notice following the collapse of our initial solicitors firm, we are extremely grateful of your professionalism, friendliness & quality.

    Thank you

    Victoria was very polite & made me feel at ease as I was nervous to start. She talked me through everything so that I understood what was what.

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